Service Technician

About the Role:
Are you a problem-solver who loves to be out in the field? This job is for you!
Our Service Technicians provide mechanical repairs to washers and dryers at
customer locations within their assigned region. Service Technicians keep our
machines running smoothly to meet customer expectations or the need for
repeated service needs. The ideal candidate is someone who enjoys working
independently and has a very strong mechanical aptitude.

We
offer training and advancement opportunities. Many of the leaders at our
company started with Hercules in the field. If you are looking for a career
that will challenge and engage you, focused on customer care and quality
service, then we are the company for you.

What you’ll do:

  • Service washers and dryers at
    apartments, laundromats, hotels, athletic facilities, etc.
  • Disassemble machines and
    examine mechanical and electrical parts
  • Reassemble appliances, adjusts
    pulleys, and lubricate moving parts
  • Replace worn or defective parts
    and adjusts motors
  • Clean and wash parts
  • Advise dispatch department of
    equipment that should be replaced with new equipment
  • Drive a company vehicle to and
    from work locations

What we’re looking for:

  • High School Diploma or GED
  • Good driving record
  • Strong customer service and
    problem-solving skills
  • Must possess effective English
    communication skills (oral and written); bilingual communication skills
    (English and Spanish) are desirable
  • At least 2 years of mechanical
    experience and electrical knowledge and/or training
  • Must be able to lift 50 pounds
    on a regular basis and occasionally move 200 pounds or more with a
    dolly/hand truck
  • Prior washer/dryer repair
    experience is desirable

Here’s a little bit about us:

With
more than 60 years of experience in the multi-family laundry industry, Hercules
is an award-winning provider of laundry rooms for co-ops, condos, colleges and
rental buildings, along with most on-premise laundries in the NY, NJ, CT, MA,
RI, DE, MD and PA region. Hercules, with its warehouse and company headquarters
in Hicksville, NY is a Maytag distributor with a commitment to service that is
unsurpassed within the industry.

To apply please visit our Careers Page:
https://wash.wd5.myworkdayjobs.com/wash

We
are an Equal Opportunity/Affirmative Action/Drug Testing employer and do not
discriminate against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation, gender
identity, status as a veteran, or basis of disability or any other federal,
state, or local protected class. We will consider for employment all qualified
applicants, including those with criminal histories, in a manner consistent
with the requirements of applicable federal, state, and local laws.

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