Application Processors

The New York City Department of Housing Preservation and Development is seeking individuals on a Temporary Basis in its rental subsidy programs, including federal Section 8 and Emergency Housing Voucher programs and the local NYC 15/15 program.

Responsibilities include:

  • Review and rental subsidy applications to determine eligibility
  • Schedule, conduct, or issue briefings to clients
  • Prepare and review contract, leasing, and inspection documents
  • Manage and prioritize workload using internal reports and other tools
  • Communicate with clients and landlords (virtually, by mail, by email, and by phone)
  • Review and process annual recertifications, interim changes in household information, terminations of rental subsidy, and transfers of subsidy
  • Collect, organize, and file relevant documents in electronic records
  • Navigate and utilize various data systems, including federal and state databases and in-house systems and reports
  • Data Entry
  • Prepare and send appropriate correspondence, track responses
  • Attend mandatory trainings and internal and external meeting
  • Computer skills, including Microsoft Word, Excel, Outlook, Adobe
  • Communication skills (both orally and in writing)
  • Customer service skills
  • Interpersonal skills
  • Bilingual

Required Qualifications:

  • Computer skills, including Microsoft Word, Excel, Outlook, Adobe
  • Communication skills (both orally and in writing)
  • Customer service skills
  • Interpersonal skills
  • Bilingual

Preferred Qualifications:

  • Bilingual

Apply now:

How to Apply: Please send resume and cover letter to [email protected]

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